Skip to content
CREA WATER

Frequently asked questions

If you cannot find your answer here, write to us and we will reply the same working day.

Does the system need a power supply?

No. Ultrafiltration works on the pressure already in the water mains, between 1 and 4 bar. There is no pump, you need no socket under the sink, and there is no added cost on your energy bill.

How often does the filter need changing?

The rated capacity is 3,650 litres, roughly a year in a typical household. If the local water carries a lot of sediment, the interval may be shorter.

How long does a cartridge change take?

A few seconds. The cartridge comes out and goes back in with a single twist, and the integrated leak-proof system lets you do it without shutting off the water.

How is it different from reverse osmosis?

Reverse osmosis needs a pump, a power supply, and it sends several litres down the drain for every litre it produces. Ultrafiltration runs on mains pressure and produces no waste water.

Can I install it myself?

Yes. The box contains the faucet, the hoses, the fittings and the manual. Installation usually takes a few minutes and requires no changes to your plumbing.

What warranty does the product carry?

The product carries the statutory guarantee of conformity and a 14-day right of return under Romanian law. Full details are in the terms and conditions page.